Levy tailors each seminar to meet your needs. You can mix and match topics that best suit
your organization. Examples of topics include:
• Conflict Management and Resolution
• Negotiation Skills
• Communicating Effectively
• Public Speaking and Persuasion
• Managing Diversity in the Work Place
• Improving Self Esteem
• Team Building and Leadership
• Anger Management
• Stopping Gender Based Violence
List of Seminar Topics
Dealing with Difficult People: Conflict Resolution and Communications Skills
Learn the essentials of dealing with difficult customers, colleagues, bosses and people in your
personal life. This course offers a comprehensive set of skills that can help you transform
relationships for the better. It will give you the tools to:
• Understand why people are difficult and how to communicate with them
• Ask someone to change a behavior without being offensive
• Negotiate an ongoing disagreement and repair a bad relationship
• Deal with anger – other peoples’ and your own
• Motivate people to do their best
Team Building (with or without the Myers- Briggs Type Indicator)
Understanding more about yourself and the people you work with on a daily basis is the key to
having a happier, more productive professional life. This seminar will start out with an in-depth
personality assessment of each team member, and give you the tools to:
• Understand how different personalities communicate and deal with conflict
• Communicate with your colleagues in a positive and productive way
• Handle conflict quickly and easily
• Maximize your team’s abilities to get the job done efficiently, quickly in the best way possible
Management and Leadership
This course is a must for anyone who wants to be a manager or leader. Find out what the number
one motivator is in America’s workforce today, and learn new skills to promote teams, cooperation
and effectiveness. In this course, you will learn how to:
• Hire and train employees
• Instill a sense of team work and optimism in your organization and department
• Create open lines of communication
• Address inappropriate behavior in a timely and positive manner
Exceptional Customer Service
Giving customers the best service possible is only part of handling them. We also need to learn
how to deal with customers who are angry, difficult and demanding. This course will cover five
secrets that are essential to both employees and customers. In the seminar you will learn how to:
• Give customers more than what they ask for
• Stop arguments before they happen
• Handle complaints with ease
• Communicate with diplomacy and professionalism
Getting Organized: Managing Multiple Projects and Achieving Balance in Your Life
Most of us are so busy making a living that we forget to make a life. This seminar is designed to
help you identify your priorities and live according to them – on a personal and professional level.
You will leave this training with the ability to:
• Differentiate between urgent and important matters in your life
• Clarify your priorities and rearrange your daily schedule to live according to them
• Clear the clutter in your mind, workspace and home
• Make effective and achievable long and short range plans to get what you want in your life
• Manage the constant influx of e-mail, phone and face to face communication so that you can
get your work done fast and more efficiently
The Art of Public Speaking and Giving Great Presentations
Public speaking is American’s 3rd biggest fear, and yet it is one of the most important skills you can
have in today’s working world. This seminar will help you conquer your fears and speak
comfortably and freely in front of any group. By the end of the training you will be able to:
• Develop a plan you can use for all of your presentations
• Practice preparation techniques that will calm you and build your confidence
• Speak smoothly and handle any surprise questions
Stress and Time Management
Stress is one of the leading causes of heart disease, high blood pressure and other serious
illnesses. Our bodies’ central nervous system is programmed to respond to stress with the fight or
flight syndrome, leaving most of us in a chronic state of fatigue and frustration. This seminar will
teach you how to take control of stressful situations, and how to prevent stress in your life. From
this training you will learn how to:
• Communicate effectively in stressful situations
• Develop a strategy for dealing with people who cause you stress
• Use 3 types of body/mind relaxation techniques to help you calm down in less than 5 minutes
• Create a plan for reducing and preventing stress in your life
Anger and Emotions Management
Emotions are inevitable, and a natural function on the brain in all human beings. For many of us,
however, it seems impossible to control our emotional reactions and the expression of our feelings.
Some people shut down in response to strong feelings, while others lose control. Learning how to
manage your emotions can help you control both your reaction and your behavior. From this
training you will gain the skills to:
• Identify your own triggers that cause negative reactions
• Behave calmly even when you are feeling emotional
• Stop yourself from exploding or imploding
• Get rid of the emotion through mind/body techniques
your organization. Examples of topics include:
• Conflict Management and Resolution
• Negotiation Skills
• Communicating Effectively
• Public Speaking and Persuasion
• Managing Diversity in the Work Place
• Improving Self Esteem
• Team Building and Leadership
• Anger Management
• Stopping Gender Based Violence
List of Seminar Topics
Dealing with Difficult People: Conflict Resolution and Communications Skills
Learn the essentials of dealing with difficult customers, colleagues, bosses and people in your
personal life. This course offers a comprehensive set of skills that can help you transform
relationships for the better. It will give you the tools to:
• Understand why people are difficult and how to communicate with them
• Ask someone to change a behavior without being offensive
• Negotiate an ongoing disagreement and repair a bad relationship
• Deal with anger – other peoples’ and your own
• Motivate people to do their best
Team Building (with or without the Myers- Briggs Type Indicator)
Understanding more about yourself and the people you work with on a daily basis is the key to
having a happier, more productive professional life. This seminar will start out with an in-depth
personality assessment of each team member, and give you the tools to:
• Understand how different personalities communicate and deal with conflict
• Communicate with your colleagues in a positive and productive way
• Handle conflict quickly and easily
• Maximize your team’s abilities to get the job done efficiently, quickly in the best way possible
Management and Leadership
This course is a must for anyone who wants to be a manager or leader. Find out what the number
one motivator is in America’s workforce today, and learn new skills to promote teams, cooperation
and effectiveness. In this course, you will learn how to:
• Hire and train employees
• Instill a sense of team work and optimism in your organization and department
• Create open lines of communication
• Address inappropriate behavior in a timely and positive manner
Exceptional Customer Service
Giving customers the best service possible is only part of handling them. We also need to learn
how to deal with customers who are angry, difficult and demanding. This course will cover five
secrets that are essential to both employees and customers. In the seminar you will learn how to:
• Give customers more than what they ask for
• Stop arguments before they happen
• Handle complaints with ease
• Communicate with diplomacy and professionalism
Getting Organized: Managing Multiple Projects and Achieving Balance in Your Life
Most of us are so busy making a living that we forget to make a life. This seminar is designed to
help you identify your priorities and live according to them – on a personal and professional level.
You will leave this training with the ability to:
• Differentiate between urgent and important matters in your life
• Clarify your priorities and rearrange your daily schedule to live according to them
• Clear the clutter in your mind, workspace and home
• Make effective and achievable long and short range plans to get what you want in your life
• Manage the constant influx of e-mail, phone and face to face communication so that you can
get your work done fast and more efficiently
The Art of Public Speaking and Giving Great Presentations
Public speaking is American’s 3rd biggest fear, and yet it is one of the most important skills you can
have in today’s working world. This seminar will help you conquer your fears and speak
comfortably and freely in front of any group. By the end of the training you will be able to:
• Develop a plan you can use for all of your presentations
• Practice preparation techniques that will calm you and build your confidence
• Speak smoothly and handle any surprise questions
Stress and Time Management
Stress is one of the leading causes of heart disease, high blood pressure and other serious
illnesses. Our bodies’ central nervous system is programmed to respond to stress with the fight or
flight syndrome, leaving most of us in a chronic state of fatigue and frustration. This seminar will
teach you how to take control of stressful situations, and how to prevent stress in your life. From
this training you will learn how to:
• Communicate effectively in stressful situations
• Develop a strategy for dealing with people who cause you stress
• Use 3 types of body/mind relaxation techniques to help you calm down in less than 5 minutes
• Create a plan for reducing and preventing stress in your life
Anger and Emotions Management
Emotions are inevitable, and a natural function on the brain in all human beings. For many of us,
however, it seems impossible to control our emotional reactions and the expression of our feelings.
Some people shut down in response to strong feelings, while others lose control. Learning how to
manage your emotions can help you control both your reaction and your behavior. From this
training you will gain the skills to:
• Identify your own triggers that cause negative reactions
• Behave calmly even when you are feeling emotional
• Stop yourself from exploding or imploding
• Get rid of the emotion through mind/body techniques
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| All training seminars are tailored to meet your specific needs. |
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Elisa Levy Seminars
Sessions can last from 1 hour to 2 days depending on your needs. All of Elisa Levy’s
seminars include:
• A needs assessment to find out which topics are most important to participants
• A workbook designed specifically for the program
• Private coaching sessions during and after the seminar
• Follow up information and newsletters
* No travel fees apply for seminars in the Florida Keys
seminars include:
• A needs assessment to find out which topics are most important to participants
• A workbook designed specifically for the program
• Private coaching sessions during and after the seminar
• Follow up information and newsletters
* No travel fees apply for seminars in the Florida Keys
| Elisa now offers the Myers-Briggs Personality Assessment! |
| Specialized Training on Conflict Resolution, Team Building, Anger Management & Communication Skills |
Who Needs this
Training ?
Click on the links below
Non-Profits
Corporations
Sports Teams
International Orgs
Women's Groups
Training ?
Click on the links below
Non-Profits
Corporations
Sports Teams
International Orgs
Women's Groups